CANCELLATIONS

OVERVIEW

If something comes up and the student or student’s guardian knows they will not be able to make it to class or camp, Enable Art will need to be notified no later than 48 hours in advance if the client would like a credit for that missed class. The client must notify Enable Art by texting or calling Enable Art’s business number. If Enable Art does not answer the client’s phone call, the client must leave a message giving their notification of which class they will be missing. If Enable Art is not contacted 48 hours prior to the class that would be missed, the client will not be credited back.

COVID-19 OR EMERGENCIES

Enable Art understands that sometimes families are hit with covid at different times and could be at risk for missing class. Enable Art is also aware that family emergencies could happen at any given time. It is up to Enable Art what is credited back in these circumstances. The client/student must make sure that if they come down with COVID-19 symptoms, their family needs to quarantine, or if there is a family emergency that makes a client/student unable to come to class, the client will make sure Enable Art is aware of this cancellation as soon as possible. Enable Art is not required to refund or credit any class back due to Covid or emergencies. Any cancellation that does not follow our cancellation policy listed in our Terms of Service is not eligible to receive credit unless Enable Art sees fit. Please contact Enable Art as soon as possible to talk about class cancellations.

AFTER SCHOOL ART CanceLlation & Sick Day

Please remember if you are canceling an After School Art class, student’s are only allowed one class credit per one month purchase (See “After School Art terms”)

SICK DAY

If a student will not be attending class due to being sick, Enable Art will need to know by 9am the day of the class and be notified via phone call or text to Enable Art’s business number. If Enable Art is not notified prior to 9am, the same day as the class, the client will not receive credit. If there has been a scheduled appointment and the client forgets to inform Enable Art until 9am the same day, credit will not be given since it is a scheduled appointment and not a sick day. If the student is feeling sick after 9am, the client still needs to inform Enable Art that their student will be absent that day so Enable Art’s Teacher is not waiting for the student to arrive. The client would not be refunded if informed so late in the day, but good communication is still required so Enable Art can plan their classes accordingly. After School Art student’s are only allowed one class credit per one month purchase (See “After School Art Terms” for more info).

SICK DAY CREDIT ABUSE

If sick days are being used as an excuse to skip a class last minute and it becomes a habit, Enable Art has the right to refuse sick day credit at any time they see fit. Enable Art will warn clients they are no longer allowed “sick day credit” before it is refused to the client. The client must make sure they are not abusing this policy or they will be at risk of losing their sick day credit.

Gold brush member - canceLlation

Client Cancellation

  • If the client will not be able to make it to an Evening Art Class they saved a seat for, the client will need to notify Enable Art 48 hours in advance of the class start time in order to receive credit back on their Gold Brush Membership Punch Card. Unless they have canceled 48 hours in advance and followed the “Cancellation” policy, they will lose their class and will not receive a credit back on their Gold Brush Membership Punch Card. If the cancellation policy is not followed, Enable Art has the right to credit back as they see fit.

Enable Art Cancellation

  • If the client saves their seat using their Gold Brush Membership and the Evening Art Class is canceled due to unforeseen circumstances (as stated above) the client will be notified of the cancellation as soon as possible. As it states in our “Refunds & Credit” section, the client will receive a form to fill out so that Enable Art has documentation of how they would like Enable Art to proceed. Refunds are NOT offered to Gold Brush Members since their classes are prepaid. If Enable Art chooses to reschedule the class that is being canceled, the client will be offered the option to move to the rescheduled class, pick a new class being offered at that time or receive a punch back on their Gold Brush Member Punch Card. There may be options on the form to receive a refund but those options do not apply for the Gold Brush Membership. If the client chooses to receive a refund or to receive credit, they will receive a class back on their Gold Brush Membership punch card. If the canceled class is not rescheduled and/or they do not wish to join another art class that is being offered that month, the client will receive a punch back on their Digital Punch Card to use at a future Evening Art Class of their choice.

Cancellations made by enable art 

Enable Art may cancel a class or camp due to weather, health, an emergency, or low attendance. In those cases, the client will be notified of the cancellation as soon as possible and will be offered a refund or credit for the class, classes, or days of camp that are canceled, or (if possible) the option to move into a different class or camp being offered. For more information, see "Refunds & Credit".

By purchasing any class, product, or service through this website you are agreeing to our Terms of Service.